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Barb J. Goodemann, Documentation Specialist
Albert Lea, MN 56007
Telephone: (507) 373-9017
E-Mail: barbg@deskmedia.com
SPECIAL QUALIFICATIONS
Experienced technical writer
and desktop publisher |
Experienced in creating
"from-scratch" documentation |
Special talent for writing
end-user software procedures |
Sharp in learning and
comprehending new systems and methods |
Experienced with MS Office,
Pagemaker, FrameMaker, and more |
CPA certification after
passing CPA examination at first sitting |
Member of Society for
Technical Communication |
SERVICES
As a Documentation
Specialist, (technical writer), I am familiar with writing manuals for software,
machinery, and products. My services generally involve the following items:
|
| 1. |
Overall planning, designing, and
writing of manuals. |
| 2. |
Researching the subject (software
or machinery) at your site. This involves my traveling to your location to perform the
research. |
| 3. |
Writing the procedures off-site
at my office in southern Minnesota, using telecommunication (modem, telephone, and E-mail)
for further research. |
| 4. |
Submitting drafts to your subject
matter experts for editing and for final approval. |
| 5. |
Submitting completed
documentation in the software of your choice. |
| 6. |
Subcontracting additional writers
if necessary. |
| 7. |
Continuing maintenance of the
documents, or training your employees for maintaining the documents.
|
| I provide
documentation services as an independent contractor, which means you pay no payroll taxes
for me. I invoice on a time, travel, and materials basis. Time is based on a set hourly
rate. Travel costs include mileage, airfare, car rental, and hotels as necessary.
Materials include modem/telephone charges, shipping, software, and other expenses. |
WRITING EXPERIENCE
I have over five
years experience in researching, writing, editing, formatting, proofreading, and managing
projects, including the following:
|
|
Writing end-user software procedures for a
packaging manufacturer for the following: Intercompany General Ledger, Accounts
Receivable, Invoice Printing System, and Credit Callback System (9 month project) |
|
Writing end-user software procedures and
business processes for a closure manufacturer for the following: General Ledger, Accounts
Receivable, Accounts Payable, Fixed Assets, Sales, Purchasing, Inventory Control,
Manufacturing Planning and Processing, Centralized Parts, and Centralized Customers (2
year project) |
|
Writing end-user software procedures for a
steel mill for the following: General Ledger, Accounts Receivable, Accounts Payable, Fixed
Assets, Payroll, Human Resources, Sales, Purchasing, Trucking, and Inventory Control (13
month project) |
|
Preparing machinery user manuals and product
training materials for employees and customers of a plastic closure and closure
application machine manufacturer |
|
Formatting, editing, and/or writing of many
other projects including owners/parts manuals for lawnmowers, snowblowers, harvesters, ice
cream machines, pumps, and other machinery, including placing foreign language text into
manuals and formatting ISO 9000 materials |
SOFTWARE EXPERIENCE
 |
Various office, desktop
publishing, and graphics packages including: Microsoft Office 97 (Word, Excel, Access,
Publisher, Outlook), Microsoft Project, ABC Flowcharter, Viseo Flowcharter, FrameMaker,
Deskscan II, PhotoFinish, WordPerfect, WordStar, Ventura Publisher, PageMaker, Corel Draw,
Corel Photo Paint, OmniPage Pro text scanning, Internet and E-mail software, PCAnywhere
Remote, and many other Windows 95 Applications |
|
Various accounting software
packages including: Renaissance CS Business and Accounting, SmartStream Financials,
PeachTree Accounting, Metafile Accounting, Lacerte Tax, Best Tax, TurboTax, Tax Machine,
QuickBooks Pro Accounting, Quattro Pro Spreadsheet, and other Bank Accounting software |
BUSINESS EXPERIENCE
Complete
business and accounting cycle for various industries |
Computerized
data entry for business and accounting procedures |
Daily,
monthly, and yearly transaction processing and balancing |
Accounting
for bank main office and nine branch offices |
Payroll and
related government report preparation |
Financial
statement and tax return preparation |
Employee
training, supervision, and evaluations |
EDUCATION
BS - Business
Administration; Winona State University; March 1996 |
BS -
Accounting; Winona State University, Winona, MN; March 1994, graduated with Summa Cum
Laude honors |
AA
Degree; Austin Community College, Austin, MN; June 1989 |
EMPLOYMENT HISTORY
02/97 - Present - SELF-EMPLOYED Technical Writer,
Documentation Specialist/Accounting Consultant
Clients: Packaging Manufacturer (Minnesota) - Technical Writer;
Steel Mill (Texas) - Technical Writer;
Closure Manufacturer (Indiana) - Technical Writer;
Meat & Grocery Market (Minnesota) - Accounting Consultant
02/94 - 05/97 - Technical Writer -Full Time;
THROLSON & ASSOCIATES, INC; Albert Lea, MN
03/97 - 04/97 - Tax Assistant - Part Time
(Seasonal); HILL & LARSON, CPA; Albert Lea, MN
11/93 - 03/97 - Staff Accountant - Part Time;
STALOCH ACCOUNTING SERVICES, INC; Albert Lea, MN
06/93 - 02/94 - Teller Supervisor - Full Time;
UNITED EMPLOYEES CREDIT UNION; Albert Lea, MN
04/91 - 06/93 - Desktop Publisher - Part Time;
THROLSON & ASSOCIATES, INC; Albert Lea, MN
08/88 - 04/91 - Head Teller - Full Time;
METROPOLITAN FEDERAL BANK, FSB; Albert Lea, MN 56007
01/78-08/88 - Full Time; PEOPLES SAVINGS AND LOAN
ASSOCIATION; Albert Lea, MN (Teller 1978-1982, Accountant 1982-1985, Teller
1985-1988)
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