Barb J. Goodemann, goodebj@deskmedia.com, (507) 373-9017

Experienced technical writer and desktop publisher

Experienced in creating "from-scratch" documentation

Special talent for writing end-user software procedures

Familiar with information technology and business processes

Sharp in learning and comprehending new systems and methods

Experienced with MS Office, Pagemaker, FrameMaker, and more

Member of Society for Technical Communication

As a Documentation Specialist, (technical writer), I am familiar with writing manuals for software, machinery, and products. My services generally involve the following items:
1.	Overall planning, designing, and writing of manuals.
2.	Researching the subject (software or machinery) at your site. This involves my traveling to your location to perform the research.
3.	Writing the procedures off-site at my office in southern Minnesota, using telecommunication (modem, telephone, and E-mail) for further research.
4.	Submitting drafts to your subject matter experts for editing and for final approval.
5.	Submitting completed documentation in the software of your choice.
6.	Continuing maintenance of the documents, or training your employees for maintaining the documents.
I provide documentation services as an independent contractor, which means you pay no payroll taxes for me. I generally invoice on a time, travel, and materials basis. Time is based on a set hourly rate. Travel costs include mileage, airfare, car rental, and hotels as necessary. Materials include modem/telephone charges, shipping, software, and other expenses.

I have over fourteen years of experience in researching, writing, editing, formatting, proofreading, and managing projects, including the following:
	Writing a training manual for physical therapists for evaluating the physical functional abilities of clients
	Writing user guides for FDA-approved electrical nerve stimulation systems
	Researching procedure flows for a major US full-service investment firm
	Writing and updating user guides and help files for a manufacturer of vehicle electronic diagnostic tools and equipment
	Updating and adding new sections to the reference guide for a software developer of an award-winning graphics application
	Writing reference manuals and user guides for a software developer of integrated e-business sales and marketing solutions for the following: Replication, Communication, and Sales Manager components
	Writing end-user software procedures for a packaging manufacturer for the following: Intercompany General Ledger, Accounts Receivable, Invoice Printing System, and Credit Callback System
	Writing end-user ERP software procedures (work instructions) for a producer of electronic networking devices for General Ledger, Accounts Receivable, Accounts Payable, Central Invoicing, Inventory Costing, and Sales Management/Orders
	Writing end-user ERP software procedures and business processes for a closure manufacturer for the following: General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Sales, Purchasing, Inventory Control, Manufacturing Planning and Processing, Centralized Parts, and Centralized Customers (2 year project)
	Writing end-user ERP software procedures for a steel mill for the following: General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Payroll, Human Resources, Sales, Purchasing, Trucking, and Inventory Control (13 month project)
	Preparing machinery user manuals and product training materials for employees and customers of a plastic closure and closure application machine manufacturer
	Formatting, editing, and/or writing of many other projects including owners/parts manuals for lawnmowers, snowblowers, harvesters, ice cream machines, pumps, and other machinery, including placing foreign language text into manuals and formatting ISO 9000 materials

The following zip file contains examples of my work. The examples are in pdf format and require Adobe™ Acrobat™ software for viewing (you can download this software at this web link: Adobe Acrobat Free Reader).
PDF EXAMPLES

Use the following link to view scanned graphics of my examples in your web browser.
SCANNED EXAMPLES

Various office, desktop publishing, and graphics packages including: Microsoft Office (Word, Excel, Access, Publisher, Outlook), Microsoft Project, ABC Flowcharter, Visio Flowcharter, FrameMaker, Deskscan II, PhotoFinish, WordPerfect, WordStar, Ventura Publisher, PageMaker, Jasc Paint Shop Pro, Corel Draw, Corel Photo Paint, OmniPage Pro text scanning, Internet and E-mail software, PCAnywhere Remote, and many other Windows applications

Various accounting software packages including: Renaissance CS Business and Accounting, SmartStream Financials, PeachTree Accounting, Metafile Accounting, Lacerte Tax, Best Tax, TurboTax, Tax Machine, QuickBooks Pro Accounting, Quattro Pro spreadsheet, and other Bank Accounting software

Complete business and accounting cycle for various industries

Computerized data entry for business and accounting procedures

Daily, monthly, and yearly transaction processing and balancing

Accounting for bank main office and nine branch offices

Payroll and related government report preparation

Financial statement and tax return preparation

Employee training, supervision, and evaluations

02/97 - Present - SELF-EMPLOYED Technical Writer, Documentation Specialist/Accounting Consultant

01/78-08/88 - Full Time; PEOPLES SAVINGS AND LOAN ASSOCIATION; Albert Lea, MN (Teller 1978-1982, Accountant 1982-1985, Teller 1985-1988)