Barb Goodemann Printable Resume

Experienced technical writer and desktop publisher

Experienced in creating "from-scratch" documentation

Special talent for writing end-user software procedures

Familiar with information technology and business processes

Sharp in learning and comprehending new systems and methods

Experienced with MS Office, Pagemaker, FrameMaker, and more

CPA certification after passing CPA examination at first sitting

Member of Society for Technical Communication

Over fourteen years experience in technical writing

As a Documentation Specialist, (technical writer), I am familiar with writing manuals for software, machinery, and products. My services generally involve the following items:
1.	Overall planning, designing, and writing of manuals.
2.	Researching the subject (software or machinery) at your site. This involves my traveling to your location to perform the research.
3.	Writing the procedures off-site at my office in southern Minnesota, using telecommunication (modem, telephone, and E-mail) for further research.
4.	Submitting drafts to your subject matter experts for editing and for final approval.
5.	Submitting completed documentation in the software of your choice.
6.	Continuing maintenance of the documents, or training your employees for maintaining the documents.
I provide documentation services as an independent contractor, which means you pay no payroll taxes for me. I invoice on a time, travel, and materials basis. Time is based on a set hourly rate. Travel costs include mileage, airfare, car rental, and hotels as necessary. Materials include modem/telephone charges, shipping, software, and other expenses.

I have over fourteen years of experience in researching, writing, editing, formatting, proofreading, and managing projects, including the following:
	Writing a training manual for physical therapists for evaluating the physical functional abilities of clients
	Writing user guides for FDA-approved electrical nerve stimulation systems
	Researching procedure flows for a major US full-service investment firm
	Writing and updating user guides and help files for a manufacturer of vehicle electronic diagnostic tools and equipment
	Updating and adding new sections to the reference guide for a software developer of an award-winning graphics application
	Writing reference manuals and user guides for a software developer of integrated e-business sales and marketing solutions for the following: Replication, Communication, and Sales Manager components
	Writing end-user software procedures for a packaging manufacturer for the following: Intercompany General Ledger, Accounts Receivable, Invoice Printing System, and Credit Callback System
	Writing end-user ERP software procedures (work instructions) for a producer of electronic networking devices for General Ledger, Accounts Receivable, Accounts Payable, Central Invoicing, Inventory Costing, and Sales Management/Orders
	Writing end-user ERP software procedures and business processes for a closure manufacturer for the following: General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Sales, Purchasing, Inventory Control, Manufacturing Planning and Processing, Centralized Parts, and Centralized Customers (2 year project)
	Writing end-user ERP software procedures for a steel mill for the following: General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Payroll, Human Resources, Sales, Purchasing, Trucking, and Inventory Control (13 month project)
	Preparing machinery user manuals and product training materials for employees and customers of a plastic closure and closure application machine manufacturer
	Formatting, editing, and/or writing of many other projects including owners/parts manuals for lawnmowers, snowblowers, harvesters, ice cream machines, pumps, and other machinery, including placing foreign language text into manuals and formatting ISO 9000 materials

Various office, desktop publishing, and graphics packages including: Microsoft Office (Word, Excel, Access, Publisher, Outlook), Microsoft Project, ABC Flowcharter, Visio Flowcharter, FrameMaker, Deskscan II, PhotoFinish, WordPerfect, WordStar, Ventura Publisher, PageMaker, Corel Draw, Jasc Paint Shop Pro, Corel Photo Paint, OmniPage Pro text scanning, Internet and E-mail software, PCAnywhere Remote, and many other Windows applications

Various accounting software packages including: Renaissance CS Business and Accounting, SmartStream Financials, PeachTree Accounting, Metafile Accounting, Lacerte Tax, Best Tax, TurboTax, Tax Machine, QuickBooks Pro Accounting, Quattro Pro spreadsheet, and other Bank Accounting software

Complete business and accounting cycle for various industries

Computerized data entry for business and accounting procedures

Daily, monthly, and yearly transaction processing and balancing

Accounting for bank main office and nine branch offices

Payroll and related government report preparation

Financial statement and tax return preparation

Employee training, supervision, and evaluations

BS - Business Administration; Winona State University; March 1996

BS - Accounting; Winona State University, Winona, MN; March 1994
graduated with Summa Cum Laude honors

AA Degree; Austin Community College, Austin, MN; June 1989